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Recording and consent
- tell every participant, before recording starts, that the conversation is recorded and processed by AI, and get agreement where the law requires it;
- stop recording or exclude a participant who objects;
- get a guardian's consent before recording a minor.
- record covertly, or record conversations you are not part of or not authorised to record;
- upload intercepted calls or recordings obtained unlawfully.
Prohibited content
Do not upload or generate content that:
- is unlawful, or promotes violence, terrorism or self-harm;
- sexually exploits or involves minors in any way;
- is defamatory, harassing, hateful or discriminatory;
- infringes copyright, trade secrets or other rights;
- you are not authorised to share because of a confidentiality, privilege or regulatory duty.
Responsible use of AI output
- Treat transcripts and minutes as drafts. A responsible person must review them before they are shared or relied on.
- Do not use output as the sole basis for legal proceedings, employment action, credit or insurance decisions, or medical advice.
- Do not present AI output as a verbatim or certified record unless you have checked it against the recording.
- Do not use output to build or train competing AI models.
Email and attendee features
- Send minutes and reminders only to people who took part in, or are entitled to receive, the conversation.
- Do not use the Service for marketing, bulk or unsolicited email.
Platform integrity
- access, or try to access, other users' data;
- get around credit checks, rate limits or security controls;
- scrape, use bots, load-test, or scan for vulnerabilities without our written permission;
- copy, resell, sublicense or reverse-engineer the Service;
- share login access or run an account for unrelated third parties.
If you find a vulnerability, report it to notification.aix@gmail.com (subject: Security) and do not exploit it.
Third-party AI provider policies
The Service uses AI models from OpenAI and Anthropic. You agree not to use the Service in a way that breaches those providers' published usage policies.
Fair use
To protect service quality for everyone, we may apply reasonable limits on daily uploads and concurrent jobs. We will tell you if a limit affects your account.
Enforcement
| Breach | Typical action |
|---|---|
| Minor or first-time | Written warning |
| Repeated or moderate | Feature restriction or temporary suspension |
| Serious (covert recording, unlawful content, security attack) | Immediate suspension or closure, content preserved where law requires, report to authorities where required |
You can appeal any action within 15 days at notification.aix@gmail.com. A person, not an automated system, will review the appeal.
Reporting misuse
Anyone, including people who are not users, can report misuse at notification.aix@gmail.com (subject: Report misuse). Reports are acknowledged within 48 hours.
Questions about this policy?
Write to us — we acknowledge within 48 hours and resolve requests within 30 days.
